Comments on: Symantec Technical Support & Customer Service for Norton Software

By: Mike Allen

Mike Allen — Tue, 24 May 2011 04:00:49 +0000

I suggest you download and run the Norton Removal Tool. This tool is designed to help you uninstall or remove a failed installation or a damaged Norton product.

By: Lyn Buckendorf

Lyn Buckendorf — Tue, 24 May 2011 03:28:21 +0000

How do I get rid of Symantec on my laptop, in order to install another virus program.

By: Mike Allen

Mike Allen — Fri, 25 Feb 2011 22:16:45 +0000

Evemane — I suggest you visit the Norton Support Center via the link in the article above and click the Norton Product Support section for assistance with your subscription. From there you will also have access to Norton’s live chat options 24 hours a day or you can select the option to leave your phone number for a Norton representative to call you back within a few minutes.

By: Evemane Guerrier

Evemane Guerrier — Mon, 21 Feb 2011 20:58:43 +0000

i brought a virus protection for my computer in dec 2010 and something was with my pc i had to completely start from scratch. so i cant find my disc for norton utility to reinstall the program. what am i suppose to do. i have warraty for a year

By: Mike Allen

Mike Allen — Tue, 24 Aug 2010 16:39:38 +0000

David and others — just a quick note here about Symantec support. Since this information can be hard to find we provided the above support information as a resource for Symantec customers. Shopping-Bargains.com is not part of the Symantec company so we cannot provide actual assistance regarding your Norton customer service inquiries, billing, and subscriptions. We also do not have access to your Norton account and order details. Please use the links above to contact the official Symantec customer support team to resolve billing and technical support issues.

By: David W Fort

David W Fort — Tue, 24 Aug 2010 15:59:10 +0000

I arranged to renew my subscription on 17 August 2010, following a prompt on my screen. I paid my subscription of £61.98 on that date and received confirmation of the product paid for, Norton 360 tm Version 4.0, along with Norton Download tm Insurance. My Credit Card provider confirms that payment was made to NORTON SOFTWARE 0276165600 for the sum of £61.98 on 17 August. My screen keeps informing me that I am no longer covered due to non payment. Please arrange to have this problem rectified without delay.

By: Debra Releford

Debra Releford — Thu, 15 Jul 2010 15:45:41 +0000

I was up til midnight last night working with your chat person to install the 2010 upgrade for my Norton Subscription. I renewed this subscription on 2/6/10, why did I not get the new version then. Your neglect for this upgrade caused my computer to be infected with a worm according to your technician who wrote me stating, “The ccEmail Proxy error message issue may occur due to the corrupted Nortan program files”. He found that I still had the 2009 version and needed to be upgraded to the 2010 to fix this problem. I have 246 days remaining on this subscription. I expect you to extend my subscription for an additional 119 days that I was without this protection.

By: k.c. mc cullough

k.c. mc cullough — Mon, 15 Mar 2010 21:13:20 +0000

trying to install Norton on a second computer. It accepted the product key with no problem but that is it. It now says configuration not complete, I have no protection on this computer. The first computer is ok. ;please e-mail me, getting help in this area cost two hundred bucks, I do not have it.

By: geraldine lyons

geraldine lyons — Thu, 07 Jan 2010 20:03:51 +0000

will not stop running live up date and full sine run all day

By: geraldine lyons

geraldine lyons — Thu, 07 Jan 2010 19:57:54 +0000

will not stop running up date